Our Privacy Policy and Guarantee

We guarantee 100% satisfaction! If for any reason, you are not 100% satisfied with any product, just return any unused portion within 90 days of purchase for either a replacement, credit or a full refund. Any items returned must be sent back prepaid in the same condition as when originally shipped. Shipping and handling charges are not refundable.

Ionizer guarantee & return policy: All ionizers come with a 30-day money-back guarantee and a one-year limited warranty. We have never charged anyone a restocking fee. After inspection of the returned merchandise, we refund the full purchase price, less shipping and handling charges (if any) of any ionizer or emitter displayed on our web site. The return rate on our ionizers is less than one-half of one percent. That is a fact, and it testifies to the satisfaction of our ionizer customers. But we do not want you to keep anything that you don't want or need, so if you purchase something from us and want to return it, please contact us for instructions and a return authorization number. Product(s) and/or accessories must be received by us within thirty days of invoice date (or the day we shipped it to you, if that happens to be later than the invoice date) in like-new, saleable condition with all original packaging, etc. Before returning anything to us, please contact us for instructions first.

Privacy guarantee: We respect your privacy. Furthermore, we are not in the business of selling your personal information to anyone. We highly value our reputation with our customers, and we will never damage it by betraying your trust. Your personal information will only be used for the sole purpose of filling your order.

Let's make this very clear. We will never, NEVER, give, sell, rent, or otherwise disclose to ANYONE else, your name, mailing address, e-mail address, phone numbers, or any other information that you send us. We never have, and we never will.

We are very fussy about the security of all transactions. Our secure server software (SSL) encrypts all of your personal information, including your credit card number, so that it cannot be read by others as the information travels over the Internet. After you place an order with us, the confirmation email you receive will NOT contain your credit card number.

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